Windows Server 2008 R2/Windows 8.1/Windows Server 2012R2 virtual machines fail with a blue screen and report the error: CRITICAL_STRUCTURE_CORRUPTION

Products

• VMware vSphere ESXi

Issue/Introduction

Symptoms:

• Windows Server 2008 R2/Windows 8.1/Windows Server 2012R2 virtual machines fail with a blue screen
• You see the error:
  
  CRITICAL_STRUCTURE_CORRUPTION
  
  STOP: 0x00000109
  
  
• In the Windows Event Viewer, you see an entry similar to:
  
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Event ID: 41
  Level: Critical

Resolution

This issue is resolved in vSphere 5.0 Update 3:

• ESXi 5.0 Update 3. For more information, see VMware ESXi 5.0 Update 3 Release Notes. Download the latest version available at VMware Downloads.
• vCenter Server 5.0 Update 3. For more information, see VMware vCenter Server 5.0 Update 3 Release Notes. Download the latest version available at VMware Downloads.

To work around this issue, manually create a CPUID mask for the affected virtual machines:

To manually create a CPUID mask for the affected virtual machines:

1. Power off the virtual machine.
2. Right-click the virtual machine and click Edit Settings.
3. Click the Options tab.
4. Select CPUID Mask under Advanced.
5. Click Advanced.
   
   
   • For Intel:
     
     
     • Under the Register column, locate the edx register under Level 80000001.
     • Paste this into the value field:
       
       ----:0---:----:----:----:----:----:----
       
       For example:
       
       cpuid.80000001.edx = ----:0---:----:----:----:----:----:----
     
     
   • For AMD:
     
     
     • Select the AMD Override tab.
     • Change cpuid.80000001.edx.amd = -----------H-------------------- to
       cpuid.80000001.edx.amd = ----0---------------------------
       
       
6. Click OK to close the virtual machine properties.

Additional Information

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Windows Server 2008 R2/Windows 8.1/Windows Server 2012R2 仮想マシンで障害が発生し、ブルー スクリーンに次のエラーが報告される： CRITICAL_STRUCTURE_CORRUPTION
Windows Server 2008 R2/Windows 8.1/Windows Server 2012R2 虚拟机失败并出现蓝屏，报告以下错误：CRITICAL_STRUCTURE_CORRUPTION