CA Systems Performance Liteagent is discontinued in 12.9 but when upgrading from previous versions is not uninstalled. Is it possible to uninstall it?

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Article ID: 32821

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Updated On:

Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager

Issue/Introduction

Question:

When upgrading agents to 12.9 from previous versions, the CA Systems Performance Liteagent is not uninstalled even if the documentation states that it has been discontinued. Is it possible to uninstall it?

 

Answer:

This is the expected behaviour as even if it has been discontinued, it is in place if still needed. New agent installations do not install it.

If it is not needed anymore, the following msiexec commands will help to deregister the AM client from the Liteagent and then uninstall the LiteAgent itself:

 

  • AM client: msiexec.exe /x {B6588B4E-CF7C-4FF7-AC15-62A8FFD2A506} /l*v %temp%\rmPerfLiteClient.log /qn 
  • LiteAgent: msiexec.exe /x {019094B6-40C9-45AE-A799-CCA2D6AA66A6} /l*v %temp%\rmPerfLiteAgent.log /qn

 

Environment

Release: UASIT.99000-12.9-Asset Intelligence
Component: