"Couldn't connect to the server" error when deploying an OVF template on vSphere Web Client
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"Couldn't connect to the server" error when deploying an OVF template on vSphere Web Client

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Article ID: 328125

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

Symptoms:
  • Deploying an OVF template with vSphere Web Client fails.
  • Deploying an OVF template with vCenter Server Appliance (vCSA) via vSphere Web Client fails.
  • You see the error:

    Couldn't connect to the server

    Or:

    A connection error occurred. Verify that your computer can connect to vCenter Server.

    Notes:

    • This issue occurs when vCenter Server or vCenter Server Appliance is connected to more than one vNIC and FQDN is associated with two different network IP adrresses and does not occur in vSphere Client.

    • To deploy an OVF template with vSphere Web Client, the client machine must be connected to SSO network interface of vCenter Server or vCenter Server Appliance.


Resolution

This issue is resolved in vCenter Server 5.1 Update 2, available at VMware Downloads. For more information, see the VMware vCenter Server 5.1 Update 2 Release Notes.

To work around this issue, use vSphere Client to deploy an OVF template or to perform OVF exports.


Additional Information


vSphere Web Client 上に OVF テンプレートをデプロイすると、「サーバに接続できませんでした」というエラーが表示されて失敗する
在 vSphere Web Client 上部署 OVF 模板失败,并显示以下错误:无法连接到服务器