Deploying vRealize Operations Manager 6.7 through vCenter Plugin using Static IP address will automatically use DHCP instead
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Deploying vRealize Operations Manager 6.7 through vCenter Plugin using Static IP address will automatically use DHCP instead

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Article ID: 328073

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Updated On:

Products

VMware

Issue/Introduction

Symptoms:
  • vRealize Operations Manager 6.7 was deployed through the vRealize Operations Plugin in vCenter 6.7 with a static IP address.
  • The vRealize Operations Manager 6.7 dashboards display No Data in the vSphere 6.7 HTML5-based vSphere Client


Cause

The process of installing vRealize Operations Manager thought the vRealize Operations Manager Plugin in the vSphere HTML5 UI using a Static IP address will not work.
The deployment will successfully deploy using DHCP instead because the UI will not use the NETMASK details during deployment.

The process of installing vRealize Operations Manager though the vR Ops plugin in vCenter H5 Client using a Static IP address will not work. It will successfully get deployed automatically using DHCP. Because the UI do not Netmask details during deployment.

Resolution

This is a known issue affecting deployments of vRealize Operations Manager 6.7 using the vRealize Operations Manager Plugin in vCenter Server 6.7.
This issue is resolved in vCenter Server 6.7u1 available at VMware Downloads.

Workaround:
To workaround this issue, deploy vRealize Operations Manager 6.7 using the OVA available at VMware Downloads.

Alternatively, deploy vRealize Operations Manager 6.7 through the vRealize Operations Plugin in vCenter 6.7 using a DHCP address, then change the IP address to a static address, and re-register the plugin:
  1. Install vRealize Operations Manager 6.7 through the vRealize Operations Plugin in vCenter 6.7 using a DHCP address.
  2. Once the installation is complete, change the IP address of vRealize Operations Manager to a static IP address following one of these articles:
  1. Log into the vRealize Operations Manager UI as admin.
  2. Navigate to Administration > Solutions.
  3. Select the VMware vSphere solution and click Configure.
  4. Select one of the following: