Ability to select the View agent features while installing VMware Horizon Unified agents
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Ability to select the View agent features while installing VMware Horizon Unified agents

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Article ID: 328045

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Updated On:

Products

VMware

Issue/Introduction

The purpose of this article is to provide the steps to install/add additional View agent feature while installing VMware Horizon unified agents.

Symptoms:
While importing an image from the Azure Marketplace, the Unified agents will be automatically installed with default View agent feature. This does not give the ability to use additional view features such as USB redirection, Printer redirection etc.

Cause

The agents will be installed on the newly imported VM with default View agent features.

Resolution

To resolve the issue, Follow the below steps

Step A
1) Select the RDS image on which the VMware Horizon agents are installed
2) Click on duplicate (This will create a copy of your existing image)
3) Provide a friendly name for the copy
4) Wait until the image is copied as a desktop





Step B
1) The duplicate image will be under imported VMs
2) RDP into the VM
3) Uninstall the Horizon unified agents 


Link for downloading the agents> Link to download agents: https://customerconnect.vmware.com/downloads/details?productId=716&downloadGroup=HCS-CH-1810

4) Select Option B: Horizon Cloud


5) Click on Configure

6) Select the features you wish to enable/disable



7) Click on Install

8) Wait for the installation to complete

9) Confirm if the DaaS agent status is Active


Step C
1) Convert the duplicate VM to image


2)  Create a new Farm