Likewise daemon reporting 'ERROR_OUTOFMEMORY' while adding ESXi 6.5 U1 to Active Directory domain
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Likewise daemon reporting 'ERROR_OUTOFMEMORY' while adding ESXi 6.5 U1 to Active Directory domain

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Article ID: 328019

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Updated On: 05-21-2025

Products

VMware vSphere ESXi

Issue/Introduction

Symptoms:
Likewise daemon reporting 'ERROR_OUTOFMEMORY' while adding ESXi 6.x to Active Directory domain

  • Syslog.log:
YYYY-MM-DDT00:00:00Z lwsmd: [lsass] Failed to run provider specific request (request code = 12, provider = 'lsa-activedirectory-provider') -> error = 14, symbol = ERROR_OUTOFMEMORY, client pid = 913226
YYYY-MM-DDT00:00:00Z lwsmd: [lsass] Failed to run provider specific request (request code = 12, provider = 'lsa-activedirectory-provider') -> error = 14, symbol = ERROR_OUTOFMEMORY, client pid = 913687
YYYY-MM-DDT00:00:00Z lwsmd: [lsass] Failed to run provider specific request (request code = 12, provider = 'lsa-activedirectory-provider') -> error = 14, symbol = ERROR_OUTOFMEMORY, client pid = 913880
YYYY-MM-DDT00:00:00Z lwsmd: [lsass] Failed to run provider specific request (request code = 12, provider = 'lsa-activedirectory-provider') -> error = 14, symbol = ERROR_OUTOFMEMORY, client pid = 913881
YYYY-MM-DDT00:00:00Z lwsmd: [lsass] Failed to run provider specific request (request code = 12, provider = 'lsa-activedirectory-provider') -> error = 14, symbol = ERROR_OUTOFMEMORY, client pid = 913900
YYYY-MM-DDT00:00:00Z lwsmd: [lsass] Failed to run provider specific request (request code = 12, provider = 'lsa-activedirectory-provider') -> error = 14, symbol = ERROR_OUTOFMEMORY, client pid = 913919



Cause

This is because "LW_ERROR_KRB5KDC_ERR_C_PRINCIPAL_UNKNOWN error is thrown from Kerberos when there is some problem with the creation of computer account in the domain controller. In the packet capture, we can see that the ESXi host will be sending all Kerberos packets to the controller discovered first. However in the likewise logs the Domain Controller IP returned will be from another controller. 

This is happening because the AS-REQ traffic going to one DC and TGS-REQ going to other.

Resolution

The issue is resolved with vSphere 6.5 Patch 02. The same is mentioned under release notes for vSphere 6.5 U1d P02

Additional Information

Release notes: https://techdocs.broadcom.com/content/dam/broadcom/techdocs/us/en/pdf/vmware/vsphere/vsphere/vSphere-6-5-Release-Notes/vsphere-vcenter-server-65u1d-release-notes.pdf

Impact/Risks:
Host unable to join a domain or frequent disconnect form domain, because of this reason, host memory usage would show high and also ERROR_OUTOFMEMORY information in the likewise logs.