Creating a new cluster fails with error: "A general system error occurred: error at bora/vpx/drs/algo/drmutil.cpp.1113"

Products

• VMware

Issue/Introduction

Symptoms:

• Creating a new cluster fails with error: "A general system error occurred: error at bora/vpx/drs/algo/drmutil.cpp.1113"

Cause

This issue occures if the /storage/log partition is at a 100% usage.

Resolution

• Clear old logs in /storage/log partition, refer Related Information section for known situations
• To Investigate the large files in /storage/log partition, use find command with appropriate filters 
  • For example to list all files greater than 50MB in /storage/log:

find /storage/log/ -size +50M -exec du -h {} \; | less

• Create new cluster after clearing space in /storage/log partition

If this issue persists, contact VMware Support and note this Article ID (57158) in the problem description. For more information, see How to Submit a Support Request.

Additional Information

/storage/log directory is full in vCenter Server Appliance 6.0
/storage/log becomes 100% full when exporting the vCenter Appliance log bundles
Log rotation of the cloudvm-ram-size.log file is not working