VMware ESXi 5.1 Build 1065491 host experiences a purple diagnostic screen with reference to E1000MapGuestPACommon@vmkernel#nover+0x3c8

Products

• VMware vSphere ESXi

Issue/Introduction

Symptoms:

• ESXi 5.x host fails with a purple diagnostic screen.
  
• ESXi host is running virtual machines using an E1000 or E1000e virtual network adapter.
  
• The purple diagnostic screen contains entries similar to:
  
  @BlueScreen: #PF Exception 14 in world wwww:WorldName IP 0xnnnnnnnn addr 0x0
  PTEs:0xnnnnnnnn;0xnnnnnnnn;0x0;
  0xnnnnnnnn:[0xnnnnnnnn]E1000MapGuestPACommon@vmkernel#nover+ 0x3c8
  

Cause

This issue occurs due to inconsistent values in function E1000MapGuestPACommon () which in turn causing infinite loop and stack overflow.

Resolution

This is a known issue affecting VMware ESXi 5.1 Build 1065491.

Currently, there is no resolution.

To work around the issue, use the VMXNET3 virtual adapter and reduce the usage of the E1000 series adapter.

For more information on adding or modifying a virtual machines virtual network interfaces, see the section Change the Virtual Network Adapter (NIC) Configuration in the vSphere Web Client in the Configuring Virtual Machine Hardware in the vSphere Web Client Guide.

Note:

If you encounter this issue:

• Collect VMware Support information. For details, see Collecting diagnostic information for VMware ESX/ESXi using the vSphere Client (653).
• File a support request with VMware Support and quote this Knowledge Base article ID (2105522) in the problem description. For more information, see Filing a Support Request in My VMware (2006985).

Additional Information

To be alerted when this document is updated, click the Subscribe to Article link in the Actions box Interpreting an ESX/ESXi host purple diagnostic screen
VMware ESXi 5.1 ビルド 1065491 が停止し、紫色の診断画面に "E1000MapGuestPACommon@vmkernel#nover+0x3c8" と表示される