Using Mozilla Firefox v41 or higher a system error is generated on different pages throughout the CA PPM application.
Below describes one use case. See Additional Information section for references to other pages.
Steps to Reproduce:
Expected Result: An expression is generated and the screen shows the user friendly expression in the text box under the Generate button
Actual Result: The screen displays briefly showing the user friendly expression and then refreshes with a System Error
Applies to all supported PAS environments for specified releases.
Caused by CLRT-79118
Mozilla has changed how the location.hash property is stored when they fixed Bug 1093611. The GWT code CA PPM uses is written expecting the old behavior of the location.hash and has a Mozilla specific HistoryImpl that accounts for this. When the change was made, certain URLs within CA PPM will cause the system to think that the user has navigated someplace else after the original navigation is complete causing unexpected and undesirable results.
To fix this problem, the CA PPM HistoryService class has been modified to keep the last token added to the GWT History if the browser is Firefox and the version of the browser is >= 41. If not, it doesn't store the last token. This issue resolves the other issues reported for different pages as noted in the Additional Information Section of this article.
Resolved in CA PPM 14.3 Generic Patch #1.
Use a different browser or a lower version of Mozilla Firefox (< v41)
Reference TEC : PPM 14.3 Generic Patch available to resolve reported issues
Release: ESPCLA99000-14.3-Clarity-Extended Support Plus