Smarts SAM: How to change default severity for a notification/event in SAM

Products

• VMware

Environment

VMware Smart Assurance - SMARTS

Resolution

Smarts SAM: How to change default severity for a notification/event in SAM

To change the default severity for any any notification/event in Smarts SAM, do the following: 

1. Identify the dxa- configured for SAM in the Global Manager Administration Console -> ICS Configuration -> IC Domain Configuration -> Domain Types
   
    
2. Open the appropriate dxa- configuration file using sm_edit, and change the desired event to the desired severity. For example, doing the following will change the default severity for the Processor_Performance HighUtilization event (found in the configuration dxa-conn-perf.conf file) from 2 (Major) to 1 (Critical):
    
3. 1. Open the dxa-conn-perf.conf configuration file using sm_edit as follows:
      
      <BASEDIR>/SAM/smarts/bin/sm_edit conf/ics/dxa-conn-perf.conf
      
       
   2. Change the following:
      sev Processor_Performance       HighUtilization         Resource        2
      
      To the following:
      sev Processor_Performance       HighUtilization         Resource        1
      
       
4. Make a change to Smoothing Interval, example from 65 second to 64 second for the domain type you are changing.  Run reconfigure for the change to take effect.  Change also takes effect when SAM domain is restarted.

Additional Information

Existing notifications of events will not be modified.  This configuration change will apply only to notifications/events created after the dxa- is modified.