Smarts SAM Trap Adapter: Certain traps are not being received by the Smarts trap adapter.
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Article ID: 327691
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Updated On:
Products
VMware Smart Assurance
Issue/Introduction
Symptoms:
Certain traps are not being received by the Smarts trap adapter.
A packet sniffer shows traps are being received on port 162, but the Smarts trap adapter is not processing these traps.
Environment
VMware Smart Assurance - SMARTS
Cause
The trap is missing enterprise, agent address, generic-trap ID, and a specific-trap ID due to trap being sent as V1.
Resolution
The trap should be sent to the Smarts Trap Adapter in V2c to ensure that enterprise, agent address, generic-trap ID, and the specific-trap ID exist on the trap payload.