Trap configuration only accepts traps from IPs of monitored devices in SMARTS

Products

• VMware

Issue/Introduction

Symptoms:




Trap adapter not generating events in OI
Traps events are not received in the SAM console

Not all traps received appear in Open Integration server

Environment

VMware Smart Assurance - SMARTS

Cause

The trap_mgr.conf file is configured by default to ignore any trap that is received from an IP address which is not currently known by the Smarts Availability server.

Resolution

In the trap_mgr.conf file change the UnknownAgent:  IGNORE parameter under the BEGIN_Defaults section or under the specific trap entries to accept traps from all devices regardless of whether it is monitored by the Smarts Availability server.  Change the parameter to UnknownAgent:  CREATE. BEGIN_DEFAULTS
        ClassName:      SNMPTrap
        InstanceName:   $SYS$
        EventName:      $E$ $N$ $S$
        Severity:       2
        EventText:      Varbinds: $V*$
        Expiration:     7200
        State:          NOTIFY
        InMaintenance:  FALSE
        ClearOnAcknowledge:     TRUE
        EventType:      MOMENTARY
        SysNameOrAddr:  $A$
        UnknownAgent:   IGNORE
        LogFile:        NONE
END_DEFAULTS