CA PIM Endpoint and Guardium agent conflict and OS Crash.

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Article ID: 32756

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Updated On:

Products

CA Virtual Privilege Manager CA Privileged Identity Management Endpoint (PIM) CA Privileged Access Manager (PAM)

Issue/Introduction

Symptom:

Under certain circumstances there might be a problem while coexisting the IBM Guardium Agent on the same AIX host as CA PIM Endpoint.

The OS might crash due to conflict between the two products in the OS kernel.

 
 

Environment: 

The problem might occur with any version of AIX, IBM Guardium Agent and CA PIM Endpoint.

  

Cause:

This is a known issue with AIX in which a crash occurs within the K-TAP module when a pointer gets corrupted.

 

Resolution:

Please follow IBM KB:
http://www-01.ibm.com/support/docview.wss?uid=swg21666631 

It is advisable to contact IBM to get the latest IBM AIX S-TAP installer.

Environment

Release: ACP1M005900-12.9-Privileged Identity Manager
Component: