MSP New Driver - Fixed Duration Milestones marked as 100% complete export to MSP as 99%

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Article ID: 32750

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Problem:

Using the new MSP driver, Milestones marked as 100% complete will export to MSP as 99% complete if the Milestone is marked for Fixed Duration. 

Steps to Reproduce: 

  1. Install the New Driver 
  2. Open MSP, go to File > Options > Schedule > Calculate project after each edit > On 
  3. Close MSP 
  4. Go to CA PPM, and create a new project 
  5. Create a new task and check the boxes to make it a Milestone and Fixed Duration 
  6. Set the Milestone to 100% Complete 
  7. Export the project to MSP 
Expected Result: The Milestone is 100% Complete in MSP  
Actual Result:     The Milestone is 99% Complete in MSP  
 

Environment:

This issue applies to 14.2 and 14.3 MSP New Driver. 

Cause:

This issue is caused by CLRT-79258 which is due to a Microsoft® Office Project defect. 

Resolution:

This issue has been fixed by Microsoft Project with a Microsoft update support in CA PPM 14.4 and higher. 

Workaround:

Un-mark the Milestone for Fixed Duration. 

Additional Information:

Reference TEC1508652 for the same issue affecting Fixed Unit type milestones  

Reference TEC1366743 for when this issue can occur when it is unaffected by any defect but caused by not using a recommended setting in Microsoft Project  

Reference TEC1292553 for the status of the defect regarding tasks with assignments at 100% complete  

 

Environment

Release: ESPCLA99000-14.3-Clarity-Extended Support Plus
Component:
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