vCloud Usage Meter reports data inaccurately for the registered VMware Cloud Director instances that use NSX advanced load balancer with service engine groups tagged as standard
Article ID: 327424
Updated On:
Products
VMware Aria Suite
Issue/Introduction
To be aware of the known issue and implement the workaround to fix the usage calculation for vCD.
Symptoms:
Starting VMware Cloud Director versions 10.4.1 and higher, when the registered instances use NSX Advanced load balancer with service engine groups that have the feature set, the collected data from vCloud Usage Meter is inaccurate.
This issue affects the calculated VMware Cloud Director related usage in the Virtual Machine History report.
Symptoms:
Starting VMware Cloud Director versions 10.4.1 and higher, when the registered instances use NSX Advanced load balancer with service engine groups that have the feature set, the collected data from vCloud Usage Meter is inaccurate.
This issue affects the calculated VMware Cloud Director related usage in the Virtual Machine History report.
Environment
VMware vCloud Usage Meter 4.x
Cause
Usage Meter is reading the marker property instead of the custom tag property resulting in all the service engine groups are being interpreted as PREMIUM.
Resolution
This is a known issue and VMware is aware of it. The issue will be fixed in a future release.
Workaround:
The workaround will add markers in service engine group using CLI Commands. Run below CLI based commands to set STANDARD tag.
1. Log in to the NSX Advanced Load Balancer CLI shell and execute the below command to view the service engine groups.
2. To view the custom tags of the service engine group that has the Standard feature set, execute the following command.
show serviceenginegroup <name_of_the_group>
Below is the custom tags which are set to standardSeg2 serviceenginegroup
3. To fix the metering of VMware Cloud Director in vCloud Usage Meter, add a new marker by running the following commands:
configure serviceenginegroup <name_of_the_group> followed by set of commands as follows:
markers
key VCD_FEATURE_SET_LEVEL
values STANDARD
where
save
save
Below is an example from lab environment:
4. Verify that new markers have been added
show serviceenginegroup <name_of_the_group>
Workaround:
The workaround will add markers in service engine group using CLI Commands. Run below CLI based commands to set STANDARD tag.
1. Log in to the NSX Advanced Load Balancer CLI shell and execute the below command to view the service engine groups.
2. To view the custom tags of the service engine group that has the Standard feature set, execute the following command.
show serviceenginegroup <name_of_the_group>
Below is the custom tags which are set to standardSeg2 serviceenginegroup
3. To fix the metering of VMware Cloud Director in vCloud Usage Meter, add a new marker by running the following commands:
configure serviceenginegroup <name_of_the_group> followed by set of commands as follows:
markers
key VCD_FEATURE_SET_LEVEL
values STANDARD
where
save
save
Below is an example from lab environment:
4. Verify that new markers have been added
show serviceenginegroup <name_of_the_group>
Additional Information
N/A
Impact/Risks:
Wrong usage calculation for vCD endpoints.
Impact/Risks:
Wrong usage calculation for vCD endpoints.
Feedback
Yes
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