Interoperability of Hillstone CloudHive v2.0 with NSX-T versions 3.1.3 and 3.2

Products

• VMware NSX

Issue/Introduction

This article provides information about the Hillstone CloudHive Solution interoperate with NSX-T. Specific versioning and other requirements can be seen below.

Disclaimer: The partner product referenced in this article is a software module that is developed and supported by a partner. Use of this product is also governed by the end user license agreement of the partner. You must obtain from the partner the application, support, and licensing for using this product.

Environment

VMware NSX-T Data Center

Resolution

Hillstone CloudHive

About the product

Hillstone CloudHive is a kind of software, which is deployed as a virtual machine on the cloud platform. CloudHive can integrate with VMware NSX-T tightly. With the coordination of redirecting traffic by NSX-T, CloudHive provides users with a perfect solution to achieve micro-isolation, visualization and combination with the security ability of IDS/IPS.

Supported software

VMware product versions required for the certification

• VMware ESXi version 6.5,6.7,7.0

Lib version

• NSX-T 3.1.3
• NSX-T 3.2

Official product interoperability matrix with VMware products

• Contact Hillstone Technical support to download the required materials, download link: https://kb.hillstonenet.com/en/hillstone-cloudhive-nsx-t-matrix/.
• Phone: [phone](USA), 400-828-6655-1(China)

Downloading and installing the product on VMware products

• Contact Hillstone Technical support to download the required software, download link: ftp://release.hillstonenet.com/CLOUDHIVE/NSX-T-2.0/SG6000-alps-qcow2-NSX-T-2.0.ova.
• Phone: [phone](USA

Additional Information

Support information:

Troubleshooting (logs, procedures and techniques)

• https://kb.hillstonenet.com/en/cloudhive-nsx-t-troubleshooting/
• You will require a Grant ID to log on and download Hillstone materials

Steps and Link to how to collect logs from partner SVM
    - Collection of logs from partner SVM and Partner Manager

• For partner Manager logs – https to the vSOM web console with credentials and collect logs from log menu.
• For SVM logs – https to the vSCM web console with credentials and collect logs from log menu.

    - Application of Filter rules (for debugging) – ssh to the vSCM cli console with credentials and collect logs via command show logging debug

Product documentation with specific reference points 

• http://kb.hillstonenet.com/en/cloudhive-ug-nsx/
• You will require a Grant ID to log on and download Hillstone materials.

Steps to upgrade from previous partner solution versions

• This is the first major release and does not support an upgrade from any previous minor releases.
• Future releases might support upgrades.

Support Process

• The partner can call Hillstone Technical Support

Escalation Process

• You can send questions or clarifications to – [email protected]
• You can log defects through Professional Services or SEO.

Contact information

• US Office, 5201 Great America Pkwy #420, Santa Clara, CA 95054 Phone: [phone]
• Email: [email protected]