[VMC] Unable to add additional local users

Products

• VMware Cloud on AWS

Issue/Introduction

Information regarding adding local users in VMware Cloud on AWS vSphere environments.

Environment

VMware Cloud on AWS

Cause

• The "[email protected]" user account is a local user account with administrative privileges.
• This account has the privileges needed to create and manage the SDDC workloads and cannot be modified.
• Additional users with more restrictive privileges are needed.
• The "Add" button in the Single Sign On > Users and Groups section is grayed out. 

Resolution

• In VMware Cloud on AWS environments, the "[email protected]" account is the only local user account available.
• Additional local users cannot be added.
• If additional users are needed, follow the process to create an Identity Source and add permissions for Active Directory users and groups: Add an Identity Source to the SDDC LDAP Domain

Additional Information

vSphere Permissions and Privileges in VMware Cloud on AWS