[VMC on AWS] Unable to add a user other than [email protected]

Products

• VMware Cloud on AWS

Issue/Introduction

Symptoms
ADD button is grayed out as below and unable to add a new user other than [email protected].



Purpose
This article provides information why you are unable to add a new user other than [email protected].

Cause
VMware Cloud on AWS provides only cloudadmin as a user for the vmc.local domain.

Resolution

If you need to use VMware Cloud on AWS environment as a different user than [email protected], please consider using Acive Directory or LDAP integration. For details on AD integration, please refer to the documentation in the following related information section.

Additional Information

Add an Identity Source to the SDDC LDAP Domain
vSphere Administration in VMware Cloud on AWS