Symptoms ADD button is grayed out as below and unable to add a new user other than [email protected].
Purpose This article provides information why you are unable to add a new user other than [email protected].
Cause VMware Cloud on AWS provides only cloudadmin as a user for the vmc.local domain.
Resolution
If you need to use VMware Cloud on AWS environment as a different user than [email protected], please consider using Acive Directory or LDAP integration. For details on AD integration, please refer to the documentation in the following related information section.