[VMC on AWS] vCenter Red Alarm 'Backup job status' triggered

Products

• VMware Cloud on AWS

Issue/Introduction

vCenter alarm 'Backup job status' from VMC vCenter can be safely ignored.

Symptoms:
An e-mail alert regarding 'Backup job status' from VMC vCenter.
 

Alarm 'Backup job status' on Datacenters changed from Green to Red

 

 @{Entity=Datacenters; Alarm=Backup job status; Time:xx/xx/xxxx xx:xx:xx; OverallStatus=red; AcknowledgeTime=}

Cause

While a periodic backup job inside VMC vCenter, the backup job failed if any specified file to be backed up is being modified.
This is a known issue of SDDC 1.22 or older.

Resolution

SDDC 1.24 or above resolved this issue. Please plan to SDDC upgrade.

Additional Information

Impact/Risks:
Backup job is automatically retried periodically until success.