[VMC on AWS] HCX stuck tasks not cleared in the HCX UI

Products

• VMware Cloud on AWS

Issue/Introduction

This article provides information about clearing HCX stuck tasks.

Symptoms:
HCX stuck tasks remain as invalid and cosmetic ones on the Activity Logs in the HCX UI.

Cause

HCX stuck tasks are not cleared by restarting the HCX App Engine service.

Resolution

HCX stuck tasks which are cosmetic in nature will be cleared after 30 days.
If HCX stuck tasks need to be cleared immediately, create an SR with VMC Global Support (Creating and managing Broadcom support cases ) with the following information:

• SDDC ID
• Screenshot of the target task

Additional Information

Impact/Risks:
There is no impact on the SDDC as they are invalid and cosmetic.