Error: "Licensing data is not available. Only clusters with enabled Virtual SAN require licensing." when trying to apply license on vSAN enabled cluster

Products

• VMware vCenter Server
• VMware vSAN

Issue/Introduction

Symptoms:

• You see error message: Error: "Licensing data is not available. Only clusters with enabled Virtual SAN require licensing." while you navigate in Web Client to vSAN Cluster > Configure > Licensing
• vSAN is enabled on the cluster
• esxcli vsan cluster get returns correct number of vSAN nodes  
• In /var/log/vmware/vsphere-client/logs/vsphere_client_virgo.log you see errors similar to:

[2018-12-06T12:54:49.921Z] [ERROR] data-service-pool-773        70107304 107257 206074 c.vmware.license.client.cis.adapter.BaseDataProviderAdapterImpl   Unable to retrieve licensing data:  com.vmware.license.client.cis.management.ManagementException: (cis.license.fault.NotFoundFault) {
   faultCause = null,
   faultMessage = (vmodl.LocalizableMessage) [
      com.vmware.vim.binding.impl.vmodl.LocalizableMessageImpl@4f734420
   ],
   ids = (STRING) [
      domain-c94998-a668da8c-c732-11e8-97e7-000c298af0eb
   ]
}
        at com.vmware.license.client.cis.management.impl.ManagementEditorImpl.searchAssets(ManagementEditorImpl.java:735)
        at com.vmware.license.client.cis.management.impl.VpxManagementEditorImpl.getAssetsByMoRefs(VpxManagementEditorImpl.java:206)
        at com.vmware.license.client.cis.management.impl.FormattingVpxManagementEditorWrapperImpl.getAssetsByMoRefs(FormattingVpxManagementEditorWrapperImpl.java:124)
        at com.vmware.license.client.cis.management.adapter.AssetDataProviderAdapterImpl.getAssetsByMoRefs(AssetDataProviderAdapterImpl.java:156)
        at com.vmware.license.client.cis.management.adapter.AssetDataProviderAdapterImpl.getRelatedObjects(AssetDataProviderAdapterImpl.java:127)
        at com.vmware.license.client.cis.management.adapter.AssetDataProviderAdapterImpl.getRelatedObjects(AssetDataProviderAdapterImpl.java:40)
        at com.vmware.license.client.cis.adapter.BaseLicensingObjectsDataProviderAdapterImpl.getObjectsByRelationalConstraint(BaseLicensingObjectsDataProviderAdapterImpl.java:157)
        at com.vmware.license.client.cis.adapter.BaseLicensingObjectsDataProviderAdapterImpl.getObjectsByQuerySpec(BaseLicensingObjectsDataProviderAdapterImpl.java:208)
        at com.vmware.license.client.cis.adapter.BaseLicensingObjectsDataProviderAdapterImpl.getResultSet(BaseLicensingObjectsDataProviderAdapterImpl.java:42)
        at com.vmware.license.client.cis.adapter.BaseDataProviderAdapterImpl.processQuery(BaseDataProviderAdapterImpl.java:66)
        at com.vmware.license.client.cis.adapter.BaseDataProviderAdapterImpl.getData(BaseDataProviderAdapterImpl.java:39)
        at com.vmware.vise.data.query.impl.DataAdapterUtil.getDataFromAdapter(DataAdapterUtil.java:218)
        at com.vmware.vise.data.query.impl.DataAdapterUtil.getResultFromAdapter(DataAdapterUtil.java:175)
        at com.vmware.vise.data.query.impl.DataAdapterUtil.access$000(DataAdapterUtil.java:42)
        at com.vmware.vise.data.query.impl.DataAdapterUtil$1.call(DataAdapterUtil.java:81)
        at com.vmware.vise.data.query.impl.DataAdapterUtil$1.call(DataAdapterUtil.java:78)
        at com.vmware.vise.util.concurrent.ExecutorUtil$2.call(ExecutorUtil.java:760)
        at com.vmware.vise.util.concurrent.ExecutorUtil$ThreadContextPropagatingTask.call(ExecutorUtil.java:1158)
        at com.vmware.vise.data.query.impl.DataServiceThreadPoolDecorator$1.call(DataServiceThreadPoolDecorator.java:167)
        at java.util.concurrent.FutureTask.run(FutureTask.java:266)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
        at java.lang.Thread.run(Thread.java:748)
Caused by: com.vmware.vim.binding.cis.license.fault.NotFoundFault: Assets not found: [domain-c94998-a668da8c-c732-11e8-97e7-000c298af0eb]
        at sun.reflect.GeneratedConstructorAccessor4172.newInstance(Unknown Source)
                

• You see similar Assets not found: [domain-uuid] errors in below files:

/var/log/vmware/cis-license/license.log on Platform Services Controller node
/var/log/vmware/vsan-health/vmware-vsan-health-service.log on vCenter Server node

Environment

VMware vSAN 6.x
VMware vCenter Server Appliance 6.5.x
VMware vSAN 7.0.x

Resolution

 

Workaround:
Reboot vCenter Server and Platform Service Controller nodes.