Intel P4510 NVMe misidentified as Intel P4500 NVMe

Products

• VMware vSphere ESXi

Issue/Introduction

To acknowledge a known issue in Intel’s P4510 devices and to recommend users to ignore the health check recommendation until intel resolves this issue
 
These are the affected Intel P4510 device SKUs that have duplicate PCI IDs with P4500
 
Intel® SSD DC P4510 Series SSDPE2KX010T8 (1.0 TB, 2.5” U.2) duplicated PCI IDs with
Intel® SSD DC P4500 Series SSDPE2KX010T7 (1.0 TB, 2.5" U.2)
Intel® SSD DC P4510 Series SSDPE2KX020T8 (2.0 TB, 2.5” U.2) duplicated PCI IDs with
Intel® SSD DC P4500 Series SSDPE2KX020T7 (2.0 TB, 2.5" U.2)
Intel® SSD DC P4500 Series SSDPE2KX040T7 (4.0 TB, 2.5-inch)

For Intel P4500, Health check recommends a firmware or driver version, which does not exist on vSAN VCG on listings for P4500.

Environment

VMware vSphere ESXi 6.0
VMware vSphere ESXi 6.7
VMware vSphere ESXi 6.5

Cause

Above listed Intel P4510 devices duplicate PCI IDs with P4500.

Resolution

Intel is investigating possible resolutions. In the meantime, displays of vSAN health check warning for the P4500 recommending the firmware of a P4510, can be safely ignored. No action is required.
 
For additional information, contact Intel support.

Workaround
To upgrade the cluster:

1. In the HTML5 Client, select the affected cluster.
2. Navigate to Monitor-->vSAN-->Health-->Hardware compatibility-->Controller driver is VMware certified.
3. Click the Silence Alert link.
4. Manually take the affected hosts out of Maintenance Mode.

Another option is to manually upgrade the ESXi hosts via command line. Refer to “esxcli software vib” commands to patch an ESXi 5.x/6.x/7.x host.

Additional Information

This also affects the 3500 model.