Host is partitioned after a reboot when vCenter is on vSAN or is shutdown
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Host is partitioned after a reboot when vCenter is on vSAN or is shutdown

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Article ID: 326907

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Updated On:

Products

VMware vSAN VMware vSphere ESXi

Issue/Introduction

Symptoms:
Host is partitioned after a reboot when vCenter is on vSAN or is shut down.

Follow the below steps to confirm if you've hit this issue:
1. Using configstorecli list the vSAN network-related fields.
   configstorecli config current get -c vsan -g system -k vsan|grep network_address -B 2 -A 6 (use vsan_witness when running the command on a witness node)
2. Check the above output. The issue matches if it has duplicate entries of the same address and port.
For example:
"network_address": [
{
"address": "x.x.198.222",
"port": 12321,
"vmknic": "vmk1"
},
{
"address": "x.x.198.222",
"port": 12321,
"vmknic": ""
}
Note: The command will not include the info for the node the command is run on.


Environment

VMware vSphere ESXi 7.0.x
VMware vSAN 7.0.x

Resolution

Upgrade vCenter/ESXi to 7.0U2c or higher


Workaround:

Perform one of these steps to workaround this issue:

1. If vCenter Server is active, go to vSAN Cluster > Monitor > vSAN > Skyline Health > Cluster > vCenter state is authoritative and click on "Update ESXi Configuration"vCenter state is authoritative.png
2. If vCenter Server is inactive,

a. Run this command to remove entries from the host that have duplicate configuration store entries:
esxcli vsan cluster unicastagent remove

For example: esxcli vsan cluster unicastagent remove -a x.x.198.222 -c 5283e04b-xxxx-xxxx-xxxx-16695223e964 -p 12321 -t node -u 60d28a08-xxxx-xxxx-xxxx-0200362fd9aa

Note: The information can be obtained using the command esxcli vsan cluster unicastagent list

b. Run this command to add it back without specifying "-i":
esxcli vsan cluster unicastagent add

For example: esxcli vsan cluster unicastagent add -a x.x.198.222 -c 5283e04b-xxxx-xxxx-xxxx-16695223e964 -p 12321 -t node -u >60d28a08-xxxx-xxxx-xxxx-0200362fd9aa -U true

c. Ensure that there are no duplicate configuration store entries.
d. Reboot the hosts.


Additional Information