Failed to mount remote vSAN datastore
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Failed to mount remote vSAN datastore

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Article ID: 326846

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

Symptoms:
Mounting remote vSAN Datastore gives an error "Failed to run the remote datastore mount pre-checks" in 'Mount remote vSAN datastore' workflow or calling vSphere vSAN API RemoteVcMountPrecheck.

Issue happens when:
  1. The version of host in the client cluster is one of impacted ESXi versions.
  2. IPv6 is disabled on the host.


Environment

VMware vSphere ESXi 7.0.2

Resolution

Upgrade vCenter/ESXi to 7.0U2c or higher

Workaround:
To workaround this issue, enable IPv6 on the ESXi host. 

Please refer Enable or Disable IPv6 Support on a Host  for details.