vSAN Health Service - Hardware compatibility Health - NVMe device is VMware certified

Products

• VMware vSAN

Issue/Introduction

This article explains the Hardware compatibility Health - NVMe device is VMware certified check in the vSAN Health Service and provides details about why it might report an error.

Environment

VMware vSAN 7.0 U3 and higher

Resolution

Q: What does the Hardware compatibility Health - NVMe device is VMware certified test do?

The check verifies that the NVMe devices are listed on the vSAN VMware Compatibility Guide (vSAN VCG).
The lookup is performed based on the PCI ID information (Vendor ID, Device ID, SubVendor ID, SubDevice ID), the disk capacity, and the drive product ID.

Q: What does it mean when it is in an error state?

If this check returns a warning, it means that one or more vSAN Disks identified as NVMe devices are determined as being unsupported based on one or both vSAN Compatibility Guides (VCG).

Q: How does one troubleshoot and fix the error state?

To troubleshoot and resolve this issue, follow these steps:

• Contact your Hardware Vendor (HW Vendor) for further assistance.

• Replace the reported NVMe device(s) with supported Disks based on the Compatibility Guides listed below:

  • vSAN General Compatibility Guide

  • vSAN ESA Specific Compatibility Guide