The storage policy is blank while creating a VM on vSAN

Products

• VMware vCenter Server
• VMware vSAN

Issue/Introduction

Symptoms:

1. The storage policy is blank and can not be selected while creating a VM on vSAN
2. SPS service is down and can not be started successfully.

        You see log similar to :
         vpxd.log

 info vpxd[7FDA226CD700] [Originator@6876 sub=Default opID=5cd839e1] [VpxLRO] -- ERROR lro-1716 -- SessionManager -- vim.SessionManager.loginByToken: vim.fault.InvalidLogin:

        sps.log

[main] ERROR opId=sps-Main-461382-731 com.vmware.vim.storage.common.util.VpxdSSOConnection - Failed to login to vCenter using Saml token
[main] ERROR opId=sps-Main-461382-731 com.vmware.vim.storage.common.external.VpxdConnectionInitializer - Error occured while initializing PBM service.

 

         3. From webclient you may see the solution user vpxd-extension only has read only permission.

Cause

Solution user vpxd-extension's default permission is administrator. 
It's not recommend to change the default permission.

Resolution

Browse to the Global Permissions in vCenter and verify the permissions are set to Administrator.




If the permissions are anything but "Administrator" open a case with the VC Management team to assist with changing the solution user vpxd-extension's permission back to Administrator.