vSAN Default Storage Policy shows that vSAN is incompatible with the storage policy

Products

• VMware vSAN

Issue/Introduction

Symptoms:
Cannot provisions or apply vSAN storage policies.

vSAN Datastore reports to be incompatible with storage policy

Environment

VMware vSAN 6.6.x

Cause

The relational trust between a host or hosts and vCenter is failing.

In vpxd.log in vCenter and vpxa.log in hosts.

Search for - "SOAP"

vCenter - vpxd.log

 

2019-01-24T01:01:00.803-05:00 info vpxd[7FF6AAD1C700] [Originator@6876 sub=Default opID=e5c8ce9] [VpxLRO] -- ERROR lro-6462418 -- ha-vsan-internal-system-37 -- vim.host.VsanInternalSystem.canProvisionObjects: vmodl.fault.SystemError:

--> Result:

--> (vmodl.fault.SystemError) {

--> faultCause = (vmodl.MethodFault) null, 

--> faultMessage = <unset>, 

--> reason = ""

--> msg = "Received SOAP response fault from [<cs p:00007ff5cc08ff50, TCP:lt-esxi-12.companyxyz.local:443>]: canProvisionObjects

--> Received SOAP response fault from [<cs p:061c3558, TCP:localhost:8307>]: canProvisionObjects

--> A general system error occurred: "

esxi-12.companyxyz.local:443

 

comparable message in host 12 vpxa.log

 

2019-01-24T01:01:03.809Z info vpxa[AD49B70] [Originator@6876 sub=Default opID=a91c080-ec] [VpxLRO] -- ERROR lro-510896 -- ha-vsan-internal-system -- vim.host.VsanInternalSystem.canProvisionObjects: vmodl.fault.SystemError:

--> Result:

--> (vmodl.fault.SystemError) {

--> faultCause = (vmodl.MethodFault) null,

--> faultMessage = <unset>,

--> reason = ""

--> msg = "Received SOAP response fault from [<cs p:061c3558, TCP:localhost:8307>]: canProvisionObjects

--> A general system error occurred: "

--> }

--> Args:

-->

--> Arg npbs:

--> (vim.host.VsanInternalSystem.NewPolicyBatch) [

--> (vim.host.VsanInternalSystem.NewPolicyBatch) {

--> size = (long) [

--> 1

--> ],

--> policy = "<ns1:storageProfile xmlns:ns1="http://profile.policy.data.vasa.vim.vmware.com/xsd" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns1:StorageProfile"><ns1:constraints><ns1:subProfiles><ns1:capability><capabilityId xmlns="http://capability.policy.data.vasa.vim.vmware.com/xsd"><id>forceProvisioning</id><namespace>VSAN</namespace></capabilityId><constraint xmlns="http://capability.policy.data.vasa.vim.vmware.com/xsd"><propertyInstance><id>forceProvisioning</id><value xmlns:s938="http://www.w3.org/2001/XMLSchema" xsi:type="s938:boolean">false</value></propertyInstance></constraint></ns1:capability><ns1:capability><capabilityId xmlns="http://capability.policy.data.vasa.vim.vmware.com/xsd"><id>stripeWidth</id><namespace>VSAN</namespace></capabilityId><constraint xmlns="http://capability.policy.data.vasa.vim.vmware.com/xsd"><pro

pertyInstance><id>stripeWidth</id><value xsi:type="s938:int">1</value></propertyInstance></constraint></ns1:capability><ns1:capability><capabilityId xmlns="http://capability.policy.data.vasa.vim.vmware.com/xsd"><id>hostFailuresToTolerate</id><namespace>VSAN</namespace></capabilityId><constraint xmlns="http://capability.policy.data.vasa.vim.vmware.com/xsd"><propertyInstance><id>hostFailuresToTolerate</id><value xsi:type="s938:int">1</value></propertyInstance></constraint></ns1:capability><ns1:capability><capabilityId xmlns="http://capability.policy.data.vasa.vim.vmware.com/xsd"><id>cacheReservation</id><namespace>VSAN</namespace></capabilityId><constraint xmlns="http://capability.policy.data.vasa.vim.vmware.com/xsd"><propertyInstance><id>cacheReservation</id><value xsi:type="s938:int">0</value></propertyInstance></constraint></ns1:capability><ns1:capability><capabilityId xmlns="http://

capability.policy.data.vasa.vim.vmware.com/xsd"><id>proportionalCapacity</id><namespace>VSAN</namespace></capabilityId><constraint xmlns="http://capability.policy.data.vasa.vim.vmware.com/xsd"><propertyInstance><id>proportionalCapacity</id><value xsi:type="s938:int">0</value></propertyInstance></constraint></ns1:capability><ns1:name>vasa20 subprofile</ns1:name></ns1:subProfiles></ns1:constraints><ns1:createdBy>Profile-Driven Storage Management</ns1:createdBy><ns1:creationTime>2019-01-23T20:01:03.545-05:00</ns1:creationTime><ns1:generationId>0</ns1:generationId><ns1:lastUpdatedBy>Profile-Driven Storage Management</ns1:lastUpdatedBy><ns1:name>Dummy Policy Name</ns1:name><ns1:profileId>CREATE_SPEC</ns1:profileId></ns1:storageProfile>"

--> }

--> ]

--> Arg ignoreSatisfiability:

--> false

 

Resolution

See below for workaround

Workaround:
After locating the problematic host from vpxd.log.
Place the host in MM with Ensure Accessibility and reboot the host.
Once Host has rebooted renew the host Certificate.
Web Client > Hosts and Clusters > Select Problem Host from inventory > Configure > Certificate > Renew.

You will see the host now install agent service in tasks.

Perform a re-check of the vSAN storage policies and relational compliance.