vSAN HCL DB up-to-date health check is red for a fresh deployment without internet access

Products

• VMware vSAN

Issue/Introduction

Symptoms:

• vSAN health check item vSAN HCL DB up-to-date can be red for the newly deployed vCenter Server.
• The vCenter upgraded from previous releases might not have this symptom if the HCL DB is updated before the environment is upgraded.

Environment

VMware vSAN 6.x
VMware vSAN 7.x
VMware vSAN 8.x

Resolution

To resolve this issue, use one of the options:
 

• To allow auto-update from the Internet:
  1. Enable Internet access for the vCenter.
  2. Go to vCenter > Configure > vSAN > Internet Connectivity > Edit and enable Internet access

3. Then go to Cluster > Monitor > vSAN > Skyline Health > Hardware Compatibility > vSAN HCL DB up-to-date
4. Click GET LATEST VERSION ONLINE.
5. Click RETEST.
    

• To manually update the HCL DB:
  1. On a workstation with Internet connectivity, browse to https://partnerweb.vmware.com/service/vsan/all.json (Right-click, Save as)
  2. Save the file as all.json. If you cannot save the file, you must copy the entire content and create a new file with the extension "*.json."
  3. Go to Cluster > Monitor > vSAN > Skyline Health > Hardware Compatibility > vSAN HCL DB up-to-date.
  4. Click UPDATE FROM FILE
  5. Select a valid HCL file with the latest or newer timestamp.
  6. Click RETEST.

Further information about updating from the file can be found in the following KB, Updating the vSAN HCL database manually.

Additional Information

Updating the VSAN HCL & Release Catalog DB using VSAN API
vSAN Health Service - Hardware compatibility - vSAN HCL DB Auto Update (2146132)
vSAN Health Service - vSAN HCL Health – vSAN HCL DB up-to-date (2109870)