Log tab intermittently disappears from the aria operations UI

Products

• VMware Aria Suite

Issue/Introduction

To provide a workaround to prevent logs tab from disappearing in Aria Operations 8.10.x and later

Symptoms:

Environment > Object Browser > Select object > Logs tab disappears intermittently

Environment

VMware vRealize Operations 8.10.x

Cause

There are 3 objects of adapter kind 'LogInsight', which are created and monitored by 'vRealizeOpsMgrAPI' adapter only.

The orphan object logic wrongly marks these objects as an 'orphan'. The resources are removed after resource retention period. vROps-LogInsight integration is broken as a result

Resolution

Upgrade to Aria Operations 8.12.x

Workaround:

Important: Take snapshots of each of the VMware Aria Operations nodes before applying any of the steps below How to take a Snapshot of VMware Aria Operations.

 

1. Disable integration with Log Insight.

2. Ensure that these 3 objects are deleted (LogInsightLogServer, LogInsightLogServerHost, LogInsightAuth).

3. Extend retention period for these 3 Object Types in 'Deleted Objects' of Global Settings to max allowed 1440 hours (i.e. 60 days).

4. Stop and start all vRealizeOpsMgrAPI adapter instance resources.

5. Enable integration with Log Insight.

Additional Information

Impact/Risks:

Integration with aria operations for logs is not working as it should