IAAS-service missing from vRealize Automation 7.x Appliance Management interface Services tab
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IAAS-service missing from vRealize Automation 7.x Appliance Management interface Services tab

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Article ID: 326151

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

Symptoms:
  • IaaS-Service is missing from the Services tab
  • All content previously available within the Infrastructure tab is missing within the vRA portal interface.
  • Cannot Load Reservations, view Machines on Item tab or edit Blueprints
  • Under the Items tab, an error of "Service not found. If the problem persists, contact your system administrator" is seen.
  • Under Items > Machines an error of "Error while retrieving resources from provider [Infrastructure Service] for resource type [Machine]." is seen.
  • The iaas-service has recently been unregistered and re-registered.
     


Environment

VMware vRealize Automation 7.3.x
VMware vRealize Automation 7.5.x
VMware vRealize Automation 7.4.x
VMware vRealize Automation 7.2.x
VMware vRealize Automation 7.6.x

Cause

Unregister was clicked when the iaas-service was selected on the Services tab in the vRealize Automation VAMI

Resolution

Review the documentation page for the respective version impacted:  Incorrect vRealize Automation Component Service Registrations