This article provides instructions to collect a vRO appliance log bundle.
Note: This is not applicable for an embedded vRO 7.x instance hosted on a vRealize Automation 7.x appliance.
Symptoms:
- Log bundle collection fails when performed from vRealize Orchestrator's (vRO) Control Center or virtual appliance management interface (VAMI).
- The .zip file gets created with about 2 MB in size, but it does not include /var/log/vmware/vco/app-server/* logs.
- Connection timed out error is seen.