Tenant administrator loses permissions to manage items under Directories Management in vRealize Automation 7.x
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Article ID: 326130
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Updated On:
Products
VMware Aria Suite
Issue/Introduction
Symptoms:
When you remove directory containing a tenant administrator and add back the directory to vRealize Automation, you experience these symptoms:
- Tenant administrator in that directory loses permissions to manage items in the Directories Management.
- You see the error:
User is not authorized to perform the task
Environment
VMware vRealize Automation 7.x
Cause
This issue occurs because user permissions are lost when the directory is re-added.
Resolution
To work around the issue:
- Log in as Administrator to the default tenant.
- Open the Tenant with corrupt users and select the Administrators tab.
- Remove the corrupt users from Tenant administrators.
- Click Finish.
- Open the Tenant for edit.
- Add the users back as Tenant Administrators.
- Click Save.
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