Services logs locations and pod descriptions for VMware Aria Automation and Automation Orchestrator 8.x

Products

• VMware Aria Suite

Issue/Introduction

Need to download and upload Aria Automation logs and log bundles for troubleshooting.

Environment

VMware Aria Automation 8.x
VMware Aria Automation Orchestrator 8.x

Resolution

Prerequisites

• You have SSH access with root username and password to each appliance.

Services

• The status of the application services/pods may be validated by running:

kubectl get pods -n prelude

• Logs for each service may be found in the location path:

  /services-logs/prelude/ID1/files-logs/ID2.log

Note:
ID1: Pod name.
ID2: Log file name.

Examples:

• /services-logs/prelude/provisioning-service-app/files-logs/provisioning-service-app.log
• /services-logs/prelude/vco-app/files-logs/vco-server-app.log
• /services-logs/prelude/vco-app/files-logs/vco-controlcenter-app.log
• /services-logs/prelude/abx-service-app/files-logs/abx-service-app.log
• /services-logs/prelude/assessment-service-app/files-logs/assessment-service-app.log
• /services-logs/prelude/migration-service-app/files-logs/ migration-service-app.log

The following table provides a list of all the main services and their related functionality described:

Pod	Functionality
abx-service-app	ABX actions AWS Lamda, Azure Functions Infoblox Plug-in Active Directory Plug-in
adapter-host-service-app	vCD Cloud Account Google Cloud Platform
approval-service-app	Approval Policy
assessment-service-app	Migration assistant from vRA 7.x to 8.x
automation-ui-app	Serves the automation UI
blueprints-ui-app	Services the blueprint ui
catalog-service-app catalog-ui-app	Lease policies Catalog items
cgs-service-app cgs-ui-app	Content service allows users to sync blueprints ABX scripts from GitHub and GitLab source control repositories and to download blueprint, images from VMware Marketplace
cmx-service-app	Deploy and manage Kubernetes clusters and namespaces
codestream-app	VMware Aria Automation Pipelines service
ebs-app	Event Broker Service. Subscriptions and Event Topics
form-service-app	Custom Resources
hcmp-service-app	HCMP-Hybrid Cloud Management Portal: Includes the dashboard as part of the VMware Aria Operations integration such as Cloud Zone Insights, Alerts, Deployment Optimization, etc
identity-service-app	VMware Identity Manager and VMware Aria Automation integration
idem-resources idem-services	Plug-in base architecture
migration-service-app	Migration from 7.x to 8.x
postgres-0	Postgres database servicing other pods. Each service will have a database.
project-service-app	Projects
provisioning-service-app	Deployments Cloud Accounts Data collection Day 2 actions
proxy-service	Proxy service
rabbitmq-ha-0	Message broker
relocation-service-app	Onboarding
tango-blueprint-service-app	VMware Aria Automation Templates
tango-vro-gateway-app	Handles request between VMware Aria Automation and VMware Aria Orchestrator
tenant-management-ui-app	Tenant Management User Interface
terraform-service-app	AWS Resource Families: EMR, IAM, KMS, Lambda, DB, API, RDS, S3, Redshift, Kinesis, and Route53 Azure Resource Families: Redis, Search, SQL, Storage, App, DNS, Function, Key, and Traffic
vco-app	Orchestrator workflow engine, actions and plug-ins. Orchestrator Control Center

In case of cluster a request done by the UI can be served by any of the docs. Therefore, using the vracli log-bundle utility can be helpful as described in the Displaying logs section of How do I work with logs and log bundles in VMware Aria Automation.

Note: The vracli logs requires the specific pod name. To obtain the specific pod name use

kubectl get pods -n prelude

In order to save disk space, VMware Aria Automation 8.x appliances will rotate and compress logs as *.xz files.
If you need to analyze a compressed log file, consider one of the following options:

1. Using find for a specific service searching through with xzgrep to match on a string:
   1. Identity-service: 

      find /var/log/services-log/prelude/identity-service/file-logs/ -type f -print0 | xargs -0 xzgrep "searchString"

   2. Orchestrator service:

      find /var/log/services-log/prelude/vco-app/file-logs/ -type f -print0 | xargs -0 xzgrep "searchString"

2. Create a log bundle following How do I work with logs and log bundles in VMware Aria Automation, extract and remove the log bundle from the appliance, then use an external server to extract the tar and xz files.