vSphere vCenter Server Plug-in for Aria Automation Orchestrator connections are marked as Unusable

Products

• VMware Aria Suite

Issue/Introduction

Symptoms:

• SDK Connection to any vSphere endpoint  on Inventory pages shows unusable and below error:
  

  https://x.x.x.x:443/sdk(unusable: com.vmware.cim.vmomi.core.exception.CertificateValidationException: Server certificate assertion not verified and thumbprint not matched
  
  

• vRealize Orchestrator connection to a vCenter Server Instance is marked as unusable and the following error message is seen

  (unusable: com.vmware.vim.vmomi.client.exception.VmomiProtocolException: com.vmware.vim.vmomi.core.exception.UnmarshallException: Type 'ServiceContent' contains unrecognized property 'siteInfoManager')
  
  

• Existing custom workflows or other workflows in vRO fail to execute with errors similar to

  vmodl.fault.InvalidType

• Existing Day 2 actions are failing in vRO fail to execute with errors similar to

  400 BAD_REQUEST "Binding action execution failed: Action 'findVcVmByVcAndVmUuid' in module 'com.vmware.vra.xaas' failed : No vCenter host configuration found with ID bb40c093-xxxx-3591-bc96-69d088bfxxx (com.vmware.vra.xaas/findVcVmByVcAndVmUuid#5)"

Environment

Aria Automation Orchestrator 8.xx

Cause

• vSphere APIs used by the vSphere vCenter Server Plug-in for vRealize Orchestrator can break after vSphere is upgraded.
  
  
• Orchestrator loses certificate associated with top level root certificates , machine certificates, and vCenter certificates. 

Resolution

1. If vCenter plug-in not installed already, apply and Configuring the vCenter Server Plug-In

2. Run workflow to Update a vCenter instance 

Additional Information