In an HA vRA environment with an Internet proxy, the vRLI integration does not forward logs from all nodes

Products

• VMware Aria Suite

Issue/Introduction

Symptoms:

• This occurs even when the proxy config and the proxy_exclude list, as shown by the command vracli proxy show, appear to be properly configured using the vracli proxy set command.

Environment

VMware vRealize Automation 8.11.x

Cause

The proxy config among nodes is not properly replicated across the cluster in an HA environment.

Resolution

VMware is aware of this issue and is being considered for inclusion in a later release.

See the Workaround below for additional information.

Workaround:

Prerequisites

• Please take simultaneous non-memory snapshots of each virtual appliance(s) in the cluster.
• You have access to root user and password.
• You have SSH or console access to each virtual appliance.

Procedure

1. SSH / PuTTy into one vRA virtual appliance in the cluster.
2. Run the following command to set the proxy across the cluster:

   vracli cluster exec –- vracli proxy set --host url_scheme://proxy_fqdn:port

Note: Where url_scheme, proxy_fqdn, and port are updated for your environment.
Note: In case the external proxy requires additional config specifications, please refer to the official documentation to identify any additional arguments for vracli proxy set.

3. Ensure the command returns a success.
   1. Check for any error messages after running this command.