book
Article ID: 325858
calendar_today
Updated On:
Issue/Introduction
Symptoms:
Editing a Directory in vRA fails with error "Could not resolve domains"
In
/var/log/vmware/horizon/connector.log you see the error:
2018-10-16 15:25:02,845 ERROR (SimpleAsyncTaskExecutor-5) [[email protected];[email protected];127.0.0.1] com.vmware.horizon.directory.ldap.DirectoryHostResolutionService - Error obtaining host information using SRV, falling back to not using SRV if it is not configured
2018-10-16 15:25:02,845 ERROR (SimpleAsyncTaskExecutor-5) [[email protected];[email protected];127.0.0.1] com.vmware.horizon.directory.ldap.DirectoryHostResolutionService - com.vmware.horizon.directory.DirectoryServiceException: Authentication failed for the given user using authentication mechanism - GSSAPI
2018-10-16 15:25:02,845 ERROR (tomcat-http--60) [[email protected];[email protected];127.0.0.1] com.vmware.horizon.directory.ldap.LdapCrossRefService - Unresolvable host and port for cross ref object for - DOMAIN.LOCAL
Environment
VMware vRealize Automation 7.x
Cause
The Domain can not be resolved, this can be due to missing configuration or a duplicate krb5.conf file.