How to remove network proxy server configuration from Aria Operations Cloud Proxy

Products

• VMware Aria Suite

Issue/Introduction

The purpose of this article is to detail the steps required to remove the Network Proxy Server configuration from a VMware Cloud Proxy appliance.

Symptoms:
A Cloud Proxy appliance is configured to use a network proxy server during or after deployment.

Resolution

1. SSH to the Cloud Proxy appliance and edit the following file.
   • vi /storage/db/vmware-vrops-cprc/configuration/cprc.configuration
   • change "connectretry" to "0" (to ensure the Cloud Proxy retries to connect).
2. Shutdown the Cloud Proxy appliance in vCenter.
3. Edit the network proxy configuration in the Cloud Proxy appliance using vApp options:
   • Edit OVF Details for a Virtual Machine.
     • Locate and remove the Network Proxy IP Address and Network Proxy Password from the vApp options.
4. Power on the Cloud Proxy appliance in the vCenter.
5. Verify functionality before removing the snapshot.

Additional Information

• Configuring Cloud Proxies in VMware Aria Operations
• Cloud Proxy Troubleshooting (vmware.com)
• Cloud Proxy FAQ (vmware.com)

Impact/Risks:

• Take a snapshot of the Cloud Proxy appliance in vCenter before performing any maintenance activity.
• See How to take a Snapshot for more information.