NSX Manager's dashboard reports "NSX component NSX Replicator is Unable to retrieve status"
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NSX Manager's dashboard reports "NSX component NSX Replicator is Unable to retrieve status"

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Article ID: 325724

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Updated On:

Products

VMware NSX

Issue/Introduction

Symptoms:
In a Cross-VC environment, the Primary NSX Manager's dashboard reports "NSX component NSX Replicator is Unable to retrieve status".

Environment

VMware NSX for vSphere 6.4.x
VMware NSX for vSphere 6.3.x

Cause

The service name for the Replicator service, which is referred in Dashboard to retrieve status, has been changed.

Resolution

This issue is resolved in VMware NSX for vSphere 6.3.7 and VMware NSX for vSphere 6.4.2.

Additional Information

Impact/Risks:
It is cosmetic issue and has no impact on the production.