"java.lang.NullPointerException: uuid" when listing edge gateways

Products

• VMware Cloud Director

Issue/Introduction

Symptoms:

• In the UI, when viewing the Edge Gateways you will see the following error
  • [UUID] uuid
• In the vcloud-container-debug.log you see an entry such as

java.lang.NullPointerException: uuid
at com.vmware.vcloud.common.model.BaseObjectId.from(BaseObjectId.java:104)
at com.vmware.vcloud.management.query.OrgVdcGatewayQueryListDataHibernateDao.getOperationFilterData(OrgVdcGatewayQueryListDataHibernateDao.java:179)

Environment

VMware Cloud Director for Service Provider 10.x
VMware Cloud Director 10.x

Cause

The issue occurs when there is a stale edge gateway in the Cloud Director Database, this edge gateway will have the org_id and the ovdc_id missing.

Resolution

To resolve this issue, please open a Support Request.

Database modifications are required to delete the stale edge gateway and will require VMware Technical Support assistance. For more information, see Creating and managing Broadcom support cases .

Additional Information

Impact/Risks:
Warning: A backup of the Cloud Director database must be taken before attempting to make any changes to it directly.