Error: "Validation error on field 'updateUser.arg0.email': String value has invalid format, value: [XXXX]" when disabling or modifying a user in VMware Cloud Director.

Products

• VMware Cloud Director

Issue/Introduction

Symptoms:

• Error: "Validation error on field 'updateUser.arg0.email': String value has invalid format, value: [XXXX]" when disabling or modifying a user in Cloud Director.
• In the VMware Cloud Director Provider Portal > Administration Tab > Under Provider Access Controls > Users > Select the user > Unable to disable, delete or modify users. 

Environment

VMware Cloud Director 10.x

Cause

This issue is caused because the user to be disabled or modified does not have a valid email entry.

Resolution

To resolve this issue, please open a Support Request.
Database modifications are required to update the email value of the user to be deleted/modified.

Additional Information

Impact/Risks:
Warning: A backup of the VMware Cloud Director database must be taken before attempting to make any changes to it directly.