Error: "Validation error on field 'updateUser.arg0.email': String value has invalid format, value: [XXXX]" when disabling or modifying a user in VMware Cloud Director.
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Article ID: 325670
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Updated On:
Products
VMware Cloud Director
Issue/Introduction
Symptoms:
Error:"Validation error on field 'updateUser.arg0.email': String value has invalid format, value: [XXXX]"when disabling or modifying a user in Cloud Director.
In the VMware Cloud Director Provider Portal > Administration Tab > Under Provider Access Controls > Users > Select the user > Unable to disable, delete or modify users.
Environment
VMware Cloud Director 10.x
Cause
This issue is caused because the user to be disabled or modified does not have a valid email entry.
Resolution
To resolve this issue, please open a Support Request. Database modifications are required to update the email value of the user to be deleted/modified.
Additional Information
Impact/Risks: Warning: A backup of the VMware Cloud Director database must be taken before attempting to make any changes to it directly.