Tenant portal is inaccessible during an association between organizations in VMware Cloud Director.
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Tenant portal is inaccessible during an association between organizations in VMware Cloud Director.

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Article ID: 325661

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Updated On:

Products

VMware Cloud Director

Issue/Introduction



Environment

VMware Cloud Director 10.x

Cause

This issue occurs when there is an incomplete/Asymmetric configuration of associations between two Organizations.

This may result in one of the Organizations Tenant portal to be inaccessible.

Resolution

  1. Get the list of tenants associated with the organization.
  2. https://developer.broadcom.com/xapis/vmware-cloud-director-api/39.0/doc/operations/GET-Associations.html  
    1. Example: GET https://vcd.example.com/api/admin/org/########-####-####-####-########442d/associations
  3. Output provides the reference:
    <OrgAssociationMember href=" https://vcd.example.com/api/admin/org/########-####-####-####-########442d/associations/########-####-####-####-########7ad9/########-####-####-####-########8ab5" type="application/vnd.vmware.admin.organizationAssociation+xml">
  4. Delete the association using the "OrgAssociationMember" reference found from Step 2.
    1. https://developer.broadcom.com/xapis/vmware-cloud-director-api/39.0/doc/operations/DELETE-Association.html
    2. Example: DELETE https://vcd.example.com/api/admin/org/########-####-####-####-########442d/associations/########-####-####-####-########7ad9/########-####-####-####-########8ab5



Additional Information