"Failed to create" status for catalogs in VMware Cloud Director

Products

• VMware Cloud Director

Issue/Introduction

• The status on a catalog inside an organization shows:
  
  Failed to create
  
  
• Media items in the catalog have a red flag and are in an unresolved state.
• The media items can be seen on the datastore in vCenter.

Environment

VMware Cloud Director 10.x

Cause

Due to a corrupted catalog and its containing items in the Cloud director environment.

Resolution

To resolve this issue, open a case.

Database modifications are required to update affected catalog entries, which will require Broadcom technical support assistance.

Additional Information

Impact/Risks: Warning: The workaround updates database entries.