"Failure: Error while running post-install scripts" and "ERROR: connection to database failed" errors when attempting to upgrade Cloud Director 10.4 to version 10.4.1

Products

• VMware Cloud Director

Issue/Introduction

Symptoms:

• During an upgrade from VMware Cloud Director 10.4 to version 10.4.1, upgrading a Standby Cell fails
• On the Standby Cell, an error related to upgrading PostgreSQL or Repmgr can be found in the upgrade logs /opt/vmware/var/log/vami/updatecli.log:

Upgrading Postgres database and/or Repmgr and Converting Certificates, if needed
ERROR: Postgres or Repmgr upgrade failed. For more details, see /opt/vmware/var/log/vcd/update-postgres-db.log.

• On the Standby Cell, errors related to connection to database failed can be found in /opt/vmware/var/log/vcd/update-postgres-db.log:

ERROR: connection to database failed
DETAIL:
connection to server at "primary node ip", port 5432 failed: could not initiate GSSAPI security context: Unspecified GSS failure.
Minor code may provide more information: No Kerberos credentials available
connection to server at "primary node ip", port 5432 failed: timeout expired

Environment

VMware Cloud Director 10.x

Cause

This is a known issue affecting VMware Cloud Director 10.4.1.

Resolution

This issue is resolved in Cloud Director 10.4.1.1, available at VMware Downloads.

Additional Information

For more information on this issue please see VMware Cloud Director 10.4.1.1 Release Notes, Resolved Issues.