"Reconfiguration of vmGroups: [VM_GROUP_NAME] timed out for cluster" error causes vApp VM creation to fail in Cloud Director

Products

• VMware Cloud Director

Issue/Introduction

Symptoms:

• Creating vApp VMs in Cloud Director fails through the Tenant portal or the API.
• VM creation task fails with an error in the Cloud Director cell /opt/vmware/vcloud-director/logs/vcloud-container-debug.log similar to:

| ERROR    | vim-proxy-activity-pool-123 | FutureUtil                     | Failed to send add VM to VM group request to VC | requestId=<REQUEST_UUID>,request=POST https://<VCD_URL>/api/vdc/<ORG_VDC_UUID>/action/createVm,requestTime=<REQUEST_TIME>,remoteAddress=<CLIENT_ADDRESS>,userAgent=<USER_AGENT>,accept=application/*+xml;version 37.0 vcd=<VCD_UUID>,task=<TASK_UUID> activity=(com.vmware.vcloud.backendbase.management.system.TaskActivity,urn:uuid:<TASK_UUID>) activity=(com.vmware.vcloud.vdc.impl.ComposeRecomposeVAppActivity,urn:uuid:) activity=(com.vmware.vcloud.vdc.impl.CreateStoredVmActivity,urn:uuid:) activity=(com.vmware.vcloud.fabric.storage.storedVm.impl.CreateFromConfigActivity,urn:uuid:) activity=(com.vmware.vcloud.val.internal.impl.CreateVmActivity,urn:uuid:)
com.vmware.vcloud.api.presentation.service.InternalServerErrorException: Reconfiguration of vmGroups: [<VM_GROUP_NAME>] timed out for cluster [vcId=<VCENTER_UUID>, moref=<CLUSTER_MOREF>]
        at com.vmware.vcloud.val.internal.impl.ReconfigureVmGroupActivity$FinalPhase.invoke(ReconfigureVmGroupActivity.java:629)
        at com.vmware.vcloud.activity.executors.ActivityRunner.runPhase(ActivityRunner.java:175)

Environment

VMware Cloud Director 10.x

Cause

This is a known issue affecting Cloud Director when using VM Groups in VM Placement Policies.

Resolution

This issue is resolved in Cloud Director 10.5, 10.4.2.2, and 10.3.3.4 which are available here, Download VMware Cloud Director.