Adding NFA as a data source inNetOps Portal fails with a bind failure
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Adding NFA as a data source inNetOps Portal fails with a bind failure


Article ID: 32550


Updated On:


CA Infrastructure Management CA Performance Management - Usage and Administration


When attempting to add NFA as a data source in NetOps Portal it fails with a "bind failure".

The following exception is seen in the /opt/CA/PerformanceCenter/DM/logs/DMService.log:

CAPC encountered an error while trying to sync with data source <hostname>. The problem is in CAPC, not the data source. 

The following stack trace shows the invalid SQL statement in CAPC:

org.springframework.dao.DataIntegrityViolationException: StatementCallback;

SQL [INSERT INTO bind_roles (SourceID, UpdateStage, RoleLocalID, RoleName,RoleDesc) VALUES (8,1,1,'CaOperator',NULL),(8,1,3,'CaAdmin',NULL),(8,1,7,'WanAnalysis_NetFlow',NULL) ON DUPLICATE KEY UPDATE UpdateStage=1,RoleLocalID=VALUES(RoleLocalID), RoleName=VALUES(RoleName),RoleDesc=VALUES(RoleDesc)]; Column 'RoleDesc' cannot be null; nested exception is com.mysql.jdbc.exceptions.jdbc4.MySQLIntegrityConstraintViolationException:

Column 'RoleDesc' cannot be null


Null or blank description column for roles


If you connect to the NFA "reporter" database and do a

Select * from role_definitions WHERE description =''; 

you will note that the "description" column will be null for one or many roles.
Update the description column so that the value is not null and the NFA data source will bind successfully in NetOps Portal.


Generic SQL syntax of UPDATE command to modify data in a MySQL table:

UPDATE table_name SET field1=new-value1, field2=new-value2 


UPDATE role_definitions SET description = 'Test Users' WHERE description ='';

You don't need to restart any services after making this change.
You should be able to run a Resync with the Data Source now.


Additional Information

Starting in NFA 21.2.8, accessing the 'root' user in mysql now requires a password. By default, the root password is set to 'root@123'.

To login locally to a database using root credentials, use the syntax below:

mysql <database> -u root -p

For example:

mysql reporter -u root -p

Then enter the root password (e.g. root@123) when prompted.


The NFA Console has 1 database called 'reporter' which runs on port 3308. 

The username/password for the reporter database is netqos/netqos