"Timed out after 300 seconds waiting for configuration change version update for VmGroup" error causes vApp VM creation failures when using Placement Policies in Cloud Director

Products

• VMware Cloud Director

Issue/Introduction

Symptoms:

• Attempting to creation vApp VMs with VM Placement Policies applied in Cloud Director.
• The VM Placement Policies are associated with VM Groups in vCenter.
• The vApp VMs are removed from the VM Groups in vCenter unexpectedly.
• Tasks fail with an error in the Cloud Director cell /opt/vmware/vcloud-director/logs/vcloud-container-debug.log similar to:

| WARN     | vim-proxy-activity-pool-1234 | ReconfigureVmGroupActivity     | [Activity Execution] Timed out after 300 seconds waiting for configuration change version update for VmGroup VM Group - VMs to Run on Hosts 1 - 10 Cluster 1234 - Handle: urn:uuid:<HANDLE_UUID> | requestId=<REQUEST_UUID>,request=POST https://<VCD_URL/api/vdc/<ORG_VDC_UUID>/action/composeVApp,requestTime=<REQUEST_TIME>,remoteAddress=<CLIENT_ADDRESS>,userAgent=<USER_AGENT>,accept=application/*+xml;version 32.0 vcd=<VCD_UUID>,task=<TASK_UUID> activity=(com.vmware.vcloud.backendbase.management.system.TaskActivity,urn:uuid:<TASK_UUID>) activity=(com.vmware.vcloud.vdc.impl.ComposeRecomposeVAppActivity,urn:uuid:) activity=(com.vmware.vcloud.vdc.impl.CreateStoredVmActivity,urn:uuid:) activity=(com.vmware.vcloud.fabric.storage.storedVm.impl.CreateFromExistingStoredVmNonBlockingActivity,urn:uuid:) activity=(com.vmware.vcloud.val.internal.impl.ReconfigureVmGroupActivity,urn:uuid:)

Environment

VMware Cloud Director 10.x

Cause

This is a known issue affecting Cloud Director when using VM Groups in VM Placement Policies.

Resolution

This issue is resolved in Cloud Director 10.5, 10.4.2.2, and 10.3.3.4 which are available here, Download VMware Cloud Director.