To resolve this issue ensure that the NSX-T Manager addresses match in Cloud Director and NSX-ALB using their respective formats.
For example for an NSX-T Manager with the FQDN, "nsx.example.com", we would want the following in Cloud Director and NSX-ALB respectively:
Cloud Director:
https://nsx.example.com
NSX-ALB:
nsx.example.com
To update the address the following steps can be taken:
- Log in to the NSX-ALB controller cluster UI as an administrator such as the default "admin" user.
- Navigate to Infrastructure > Clouds and edit the NSX-T Cloud to be used with Cloud Director.
- Confirm the NSX-T > NSX-T Manager Address listed, for example:
nsx.example.com
- Click Cancel to close the Edit dialogue.
- Log in to the Cloud Director Provider portal as a System Administrator.
- Navigate to Resources > Infrastructure Resources > NSX-T > NSX-T Managers, click the NSX-T Manager in question, and click Edit.
- Set the Url field to match the same FQDN as used in NSX-ALB but with the addition of "https://" for example:
https://nsx.example.com
NOTE: Ensure there is no trailing "/" on the end of the Url, for example using "https://nsx.example.com/" would cause issues when adding the NSX-T Cloud in Cloud Director later.
- Click Save to confirm the changes.
- Retry the Add NSX-T Cloud action in the Cloud Director Provider portal under Resources > Infrastructure Resources > NSX-ALB > NSX-T Clouds.