Deploying NSX controller fails with the error: copying ovf operation failed on VC
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Article ID: 325451
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Updated On:
Products
VMware NSX
Issue/Introduction
Symptoms:
Deploying NSX controller fails with the error: copying ovf operation failed on VC. For more details, refer to the rootCauseString or the VC logs".
In the NSX Manager vsm.log file, you see entries similar to:
Caused by: java.net.UnknownHostException: hq-esx-xx-xx at java.net.AbstractPlainSocketImpl.connect(Unknown Source) at java.net.SocksSocketImpl.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at java.net.Socket.connect(Unknown Source)
Environment
VMware NSX for vSphere 6.3.x VMware NSX for vSphere 6.4.x VMware NSX for vSphere 6.2.x
Cause
This issue occurs when NSX Manager is unable to resolve the hostname.
Resolution
To resolve this issue, configure the DNS on NSX Manager to resolve the host name. For more information, see the NSX Troubleshooting Guide.