NSX-T doesn't have IP of Protected Virtual machine deployed on an ESXi
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NSX-T doesn't have IP of Protected Virtual machine deployed on an ESXi

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Article ID: 325429

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Updated On:

Products

VMware NSX

Issue/Introduction

  • In NSX UI --> Virtual Machines --> Double Click Virtual machines --> In the details IP addresses are not visible.
  • Searching the NSX UI for the IP address will not return the VM, even though IP Discovery via ARP Snooping is working as expected.
  • REST Call https://<NsxIp>/api/v1/fabric/vifs--> for a corresponding vif it doesn't have ip address.

     for ex: {
            "resource_type": "VirtualNetworkInterface",
            "device_key": "4000",
            "device_name": "Network adapter 1",
            "ip_address_info": [],
            "vm_local_id_on_host": "1",
            "mac_address": "#:#:#:#:#:#",
            "owner_vm_id": "########-####-####-####-#########",
            "external_id": "########-####-####-####-#########-4000",
            "host_id": "########-####-####-####-#########",
            "_last_sync_time": 1521018116780
        }


Environment

VMware NSX

Cause

Virtual machine tools is not installed in the virtual machine. 
     
OR

Virtual machine tools installed in that machine is not supported by the ESXi.

Resolution

Install/upgrade the virtual machine tool of the virtual machine to supported version.