Issue:
Event Manager Notification traps are not sent in the format specified by the variables clause in the netqos-em-mib.
Environment:
2.3.3 and 2.3.4
Cause:
defect
Resolution:
.As of the 2.3.4 October update you will need to modify the /opt/CA/PerformanceCenter/EM/webapps/EventManager/WEB-INF/em.properties file on CAPC. The property “em.notification.trap.eventmanager_trap_use_new_format” needs to be set to true and Event Manager restarted with the following command:
This will allow traps to be received in a more netcool compatible format
Here is the setting in the /opt/CA/PerformanceCenter/EM/webapps/EventManager/WEB-INF/em.properties file:
# Whether we will send NetQOS (Event Manager) traps using the existing format, or the format that matches the variables clause in the MIB
# Setting this value to false will use the existing format, true will use new format that matches the variables clause in the MIB
em.notification.trap.eventmanager_trap_use_new_format=false